Legal agreements

Every Po engagement is set out in writing before any work begins. This page summarises what those agreements cover so you know what to expect. The signed agreement for your project is the document that applies.

Policies on this site

• Terms of use: Rules for using this website and its live demos.
• Privacy notice: What we collect, why, and for how long.
• AI transparency: Which models we use and where a person stays in control.
• Complaints: How to raise a problem and how fast we respond.

Service agreement

• Names the services, scope, deliverables, start date and the monthly fee from the pricing page, or the project quote for custom AI systems.
• Plans are billed monthly in advance in BDT. Either side may end a plan with 30 days' written notice.
• Changes to scope are agreed in writing before they are billed.

Data processing

• You own your data and the outputs produced from it. Po processes it only to deliver the agreed service.
• We list the sub-processors involved (for example hosting and AI providers) and use only what the work needs.
• Access is limited to the people working on your account. When the engagement ends, we return or delete your data on request.

Acceptable use

Systems we build may not be used for spam, deception, harassment, unlawful data collection or decisions that need a qualified professional without one in the loop. We may pause a system that is used this way.

AI use

AI outputs can be wrong. Messages to customers, payments, and other actions that are hard to undo go through human approval unless you choose otherwise in writing. Details are on the AI transparency page.

Confidentiality and ownership

We keep your business information confidential. Once fees are paid, you own the configurations and content made for you. Po keeps ownership of its own name, symbol, tools and know-how.

Request a copy

To review our standard service agreement before you commit, ask through the contact form.